Disclosures for Private & Group tours

 Disclosures for Private & Group tours 

 

What is an "independent" private tour ?

It is a very special way of touring… There will be only you and your private tour guide during the tour.

A customized guided tour gives you complete freedom to explore your selected city , at your pace, with an itinerary that suits your interests.You can start whenever you wish, go where you want, eat at whereever you want according to your budget. Start any time, finish any time, everything is flexible . Each day can be planned with your needs and interests in mind. Your tour will visit the locations you most want to see and move at a pace to suit you. You will have time to wander off the beaten track, to alter any day's plan if something else takes your interest and to accommodate the needs of the individual party members with special interests.

 

What is "a group tour " or shared tour ?

A small group tour is when a group of different people book a tour and get to see places along the way according to a fixed program.

Sometimes different people who find us through different sources such as Internet, word of mouth, past clients, travel agents etc. may want to book the tour for the same date. We  just bring them together and make a small tour group. Small group tours are best for those who want to see the most popular sights at a comparatively lower price. The group tours have fixed departure times and itineraries that can not be changed. The maximum group number is 12  people, but we guarantee departure even with 4 people. We usually make the shared tours with 4-5 people. Attention please!..there should be minimum 4 person's payment for a group tour to go .

 

A shared tour with us

  • Shared Tour: Different buyers can book the tour for the same date up to max. 12  participants.
  • Itinerary: The group tours have fixed departure times and itineraries that can not be changed.
  • Meeting place for the tour: The guide and guests meet at arranged meeting points in the city. You will be informed about the meeting place on the tours page and via email .
  • Number of people : Max. 12 pax.
  • Children  : No charge up to 6 years of age. Children 7-12, the first child is free with paying adult or family. Additional children at concession rate as displayed
  • Who is this tour type for ? : Solos, couples, families, small groups.
  • Purpose of sharing : To bring people together and put the cost down.
  • Tour transportation or hotel pick up ? Not included but can be arranged if required at an extra cost.
  • Tour duration : The tours last from 2 to 4 hours including the  lunch breaks.
  • Tour price for shared tours: Altough we have fixed prices we sometimes can make special discounts to number up the groups or for families travelling with children or for solo travellers etc.So, to get the advantage of special discounts please ask.

 

A private tour with us

  • Private Tour: Once someone booked the tour, it is unavailable for others at this specific date.
  • Itinerary: You may choose an ideal pre-made private tour from our  website. Alternatively, we can customize an itinerary in line with your specific wishes.
  • Meeting place for the tour: If your hotel is in the city , your guide can meet you at the hotel otherwise please ask.
  • Number of people : No limit.
  • Children : Welcome.
  • Who is this tour type for ? : Solos, couples, families, small groups , people that want to tour in their own privacy.
  • Purpose of private tour Your pace, your itinerary and your preferences..
  • Tour transportation or hotel pick up ? Not included but can be arranged if required at an extra cost.
  • Tour duration : The tour lasts as long as you like.
  • Are the price for private tours fixed ?   Thers are no  fixed prices for private tours .So, please ask.

 

About both type of tours

  • Price does NOT include transport (unless indicated).
  • Price does NOT include tickets (unless indicated).
  • Sites visited are based on the pace of our average client.  If you prefer a more leisurely pace, you can opt to see fewer sites.  With a private guide, your tour is catered to your interests and activity level.
  • No charge up to 6 years of age. Children 7-12, the first child is free with paying adult or family. Additional children at concession rate as displayed  Tickets, transport, and food/beverage supplement are not included, unless indicated.
  • Our tours involve a fair amount of walking.  Please contact us if you are interested in modifying any of the tours for those who have trouble walking for approx. 3 hours.
  • Guide requests: Go Local Tours will make every effort to schedule the guide you have requested, however, sometimes it is not possible due to schedule conflicts or time off. We appreciate your understanding in this matter.
  • BOOKING & CONFIRMATION:Every customer is responsible for providing accurate information during the booking process. When a booking has been made through our website, customers will receive confirmation and voucher via email. This document must be saved as evidence of purchase and be presented on the day of the tour. Go Local Tours reserves the right to refuse service to any customer without a voucher.Users are advised to check the details of the booking and should inform Go Local Tours immediately of any errors. Changes may be made up to 48 hours after booking.
  • PRICING : Our prices are subject to change without notice. Customers that have already made a purchase are not obliged to pay the difference in case of an increase in prices. Go Local Tours  are not liable for refunding the difference in the case of price reduction.

All prices provided are on a per person basis unless otherwise stated.

No charge up to 6 years of age. Children 7-12, the first child is free with paying adult or family. Additional children at concession rate as displayed. Persons over the age of 12 are obliged to pay the adult rate.

Prices include local taxes. Prices do not include tips, personal expenses or personal insurance.

 

  • CANCELLATIONS:  Please contact us as soon as possible for cancellations so that we do not send your guide to meet you.Go Local Tours  allow for the eventuality that a customer may need to change or cancel an agreed service. Changing the date of a tour will incur no penalty, providing notification is received at least 5 days prior to the scheduled tour and providing other are dates available.Otherwise, our cancellation policy applies.

     

    • More than four days prior to the scheduled tour: Full refund, excluding 15% for administrative and credit card fees
    • 2-4 days prior to the scheduled tour: 50% refund
    • 24hrs prior to the scheduled tour: No refund
    • No show: No refund

     

    Refunds will be returned within 30 days of the cancellation date.

    Should Go Local Tours  need to cancel a tour, any payments will be fully refunded.

  • PUNCTUALITY : Customers should adhere to the time on their voucher. If a customer does not arrive on time, Go Local Tours  will consider this a no-show, the tour will be cancelled and no refund will be provided. It is recommended that you plan to arrive at least 10 minutes prior to the start of the tour.
  • PAYMENT:  Payment can be made in cash (Euros) on the day of your tour. CREDIT CARDS ARE NOT ACCEPTED ON THE DAY OF THE TOUR.
  • PRE-PAYMENT:  We accept Visa or MasterCard for clients who prefer pre-payment (guides do not accept credit cards on the day of the tour).  Pre-paid tours are non-refundable in the event of client cancellation.  Please be aware that there is a 10% processing fee for all credit card transactions.